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Support Services

EEG Spectrum Systems provides EEGer™ software support for 6 months at no charge.

In cooperation with EEG Spectrum International, EEG Spectrum Systems provides Spectrum Affiliates with ongoing technical support at no charge.

Other technical support is offered at $80 per hour ($20 minimum per incident).

Technical Support
Phone: (425) 643-2495
Email: support@eegspectrum.com

 

Custom Installation and System Setup for Laptop or Desktops

$325 per EEGer system (plus shipping)

We can set up and test your systems and return them to you ready to run EEGer. Additional charges for hardware or system software changes or maintenance that may be required may apply. Shipping charges are the customer’s responsibility.

Installation support $80 per hour

If you need hardware or system software support for customer owned systems, our experienced Technical Support staff can help. If you have a strong technical person helping set up your system, usually they need a fairly short amount of time on the phone with our Technical Support. To make the best use of your time, call ahead and set up an appointment.

For consumables & parts, contact:
Customer Service
Phone: (800) 400-0334 ext. 807
Email: sales@eegspectrum.com

Click here to access Online Technical Support

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